Operational Resilience Lead - Continuity & Recovery

Simplyhealth; Portsmouth; On-site; GBP 65,000 - 90,000; Full time

Job summary

Simplyhealth in Portsmouth is seeking a Business Resilience Manager to lead and enhance our resilience capabilities, maintaining the BCMS and aligning with ISO 22301 and FCA Operational Resilience requirements.

You will collaborate across Technology and the wider business to embed resilience into daily operations, run scenario testing and disaster recovery planning, and provide governance and performance reporting to senior stakeholders and the Board.

Responsibilities

• Maintaining and continuously improving our Business Continuity Management System (BCMS).
• Managing Business Continuity policies, plans, business impact analyses and related governance activities.
• Developing and maintaining Operational Resilience frameworks aligned to regulatory and industry standards, including ISO 22301 and FCA Operational Resilience requirements.
• Conducting resilience mapping activities across people, technology, suppliers and facilities to identify and manage critical dependencies.
• Leading scenario testing and resilience exercises to validate our ability to remain within agreed impact tolerances during severe but plausible incidents.
• Coordinating annual disaster recovery testing and ensuring effective recovery planning across technology services.
• Supporting incident management activities, investigations and post-incident reporting, including recommendations for continuous improvement.
• Producing resilience metrics, management reporting and the annual Operational Resilience Self-Assessment for senior stakeholders and the Board.
• Delivering training, awareness programmes and exercises to strengthen resilience capability across the organisation.
• Working closely with business and technology teams to promote a culture where resilience, preparedness and risk awareness are embedded into decision-making.

Job description

Simplyhealth in Portsmouth is seeking a Business Resilience Manager to lead and enhance our resilience capabilities, maintaining the BCMS and aligning with ISO 22301 and FCA Operational Resilience requirements.

You will collaborate across Technology and the wider business to embed resilience into daily operations, run scenario testing and disaster recovery planning, and provide governance and performance reporting to senior stakeholders and the Board.