Operational MI Developer: Turn Data into Service Impact

Government Recruitment Service; Wrexham; On-site; GBP 39,000 - 45,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is seeking an Operational Management Information Developer to turn data into actionable insights that shape service delivery. You will create performance measures, test hypotheses and present findings to senior stakeholders.

The role sits within the Working Age Services Directorate of the Digital Transformation Group, focusing on Universal Credit and Labour Market services, with opportunities to influence decision making and drive efficiency across the department.

Qualifications

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Skills

Power BI

SQL

Data analysis

Stakeholder engagement

Communication

Problem solving

Tools

Power BI

SQL

Job description

Government Recruitment Service is seeking an Operational Management Information Developer to turn data into actionable insights that shape service delivery. You will create performance measures, test hypotheses and present findings to senior stakeholders.

The role sits within the Working Age Services Directorate of the Digital Transformation Group, focusing on Universal Credit and Labour Market services, with opportunities to influence decision making and drive efficiency across the department.