Operational Excellence Lead: Billing & SAP Improvements

Thames Water; Cricklade; On-site; GBP 44,000 - 55,000; Full time

Job summary

A leading utilities company in the UK is seeking a Continuous Improvement Lead. This role involves optimizing the bill-to-cash journey, enhancing efficiency, and implementing system improvements. The ideal candidate should have strong communication skills, SAP expertise, and experience in leading complex projects. The position offers a competitive salary ranging from £44,000 to £55,000, along with numerous benefits including holidays, a pension scheme, and health support services.

Benefits

Competitive salary

26 days holiday, increasing with service

Generous Pension Scheme

Access to health and wellbeing benefits

Qualifications

• Excellent understanding of end‑to‑end metering, billing, and finance processes.
• Experience in Agile environments and applying Agile methodologies.
• Proven experience in leading complex projects from inception to delivery.

Responsibilities

• Own the Income/Billing SAP Product team roadmap.
• Collaborate with digital teams on system changes.
• Deliver controlled mass processing through scripting.

Skills

Proficiency in Microsoft 365 applications

Strong stakeholder-management skills

Attention to detail

Ability to interpret large data sets

Tools

SAP Utilities

Microsoft Azure DevOps

Macros

Job description

A leading utilities company in the UK is seeking a Continuous Improvement Lead. This role involves optimizing the bill-to-cash journey, enhancing efficiency, and implementing system improvements. The ideal candidate should have strong communication skills, SAP expertise, and experience in leading complex projects. The position offers a competitive salary ranging from £44,000 to £55,000, along with numerous benefits including holidays, a pension scheme, and health support services.