OOH Veterinary Patient Care Assistant

CVS Veterinary Group; Oldbury; Vor Ort; GBP 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Staff discount on veterinary bills

Employee Assistance Programme

Staff discount on Animed Direct

CVS Vets benefits

Zusammenfassung

CVS Vets is seeking an Out of Hours (OOH) Veterinary Patient Care Assistant for Severn Edge Veterinary Hospital in Bridgnorth, UK. The role supports RVNs and Vets, delivering nursing care, animal handling, and clinical prep to ensure high-quality care.

The position requires resilience, empathy, and excellent communication, with preference for those with veterinary exposure. 26.83 hours per week on an annualised contract, with 12-hour shifts and on-call duties as needed.

Qualifikationen

• Experience in customer service and public interaction.
• Ability to handle emotional situations with kindness and professionalism.
• Strong communication and empathy for clients and patients.
• Experience in patient care, including feeding, cleaning and nursing.
• preferably veterinary environment experience.

Aufgaben

• Provide nursing care to patients.
• Assist Vets and Nurses with animal handling.
• Walk, feed and clean patients.
• Prepare emergency and operating facilities.
• General cleaning and maintenance.
• Run internal lab samples.
• Answer emergency calls.
• Support reception team with appointments, calls, and payments.

Kenntnisse

Customer service

Public interaction

Resilience

Communication

Empathy

Patient care

Teamwork

Jobbeschreibung

Role Details

Are you ready to put pets first? Join our team as our new OOH Veterinary Patient Care Assistant.

At Severn Edge Veterinary Hospital, we make pets a priority every day!

Location: Unit 5, Chartwell Park, Bridgnorth, Shropshire, WV15 6AW

Contract: Annualised

Hours: 26.83 hours per week

Shift Pattern: Monday to Monday, 7 days on 14 days off, working 19.00 - 07.30

Salary: National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)

Discover Our Practice

Get a glimpse of what makes us special: Severn Edge Veterinary Hospital, Bridgnorth - CVS Vets 24/7 | CVS Vets

About CVS Vets

Joining a CVS Vets-owned practice is more than just starting a job-it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It's in our nature - to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About the role

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our patients.

Your responsibilities will include:

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal handling
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments, answering calls, processing payments and ensuring that every client feels welcomed and valued

Who We're Looking For

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in patient care, including feeding, cleaning, handling and nursing - this is essential!
• Preferably have experience in a veterinary environment, such as a practice or hospital
• Positive attitude and superior teamwork abilities

Our Offer to You

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated! For a full list of what we offer, CVS Vets | What We Offer

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates requiring visa sponsorship will not be reviewed or progressed.