Weekend Veterinary Patient Care Assistant

CVS Vets; Chester; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Staff discount on veterinary bills

Discount on Animed Direct

Employee Assistance Programme

Job summary

CVS Vets 24/7 Chester is seeking a Weekend Veterinary Patient Care Assistant to join our emergency, 24/7 hospital. You will support RVNs and Vets, offer compassionate care, and help with reception duties during busy weekend periods.

The role is based at Gates Lane, Chester, with a permanent contract and shifts on Saturdays and Sundays on a two-weekend-per-month pattern, aligned to the 15:00–23:30 window (approx. 8 hours per weekend).

Qualifications

• Experience in customer-facing roles.
• Ability to handle emotional situations with kindness and professionalism.
• Strong communication and empathy in client interactions.
• Experience in animal patient care is essential.

Responsibilities

• Provide nursing care to veterinary patients.
• Assist Vets and Nurses with animal handling.
• Walk, feed and clean patients.
• Prepare emergency and operating facilities.
• Conduct general cleaning and maintenance.
• Run internal lab samples.
• Answer emergency calls.
• Support reception with bookings, calls and payments.

Skills

Customer service

Public interaction

Communication skills

Empathy

Animal patient care

Job description

Are you ready to put pets first? Join our team as our new Weekend Veterinary Patient Care Assistant!

At CVS Vets 24/7 Chester, we make pets a priority every day!

Role Details:

Location: Units E&F, Telford Court, Gates Lane, Chestergates Road, Chester, CH1 6LT

Contract: Permanent

Hours: Working two weekends a month, on a 15.00 – 23.30 shift every other Saturday & Sunday (which would be the equivalent of working 8 hours per week/ 32 hours per month)

Salary: National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)

About Us:

We are an emergency, OOH hospital that is open 24 hours a day with digital X-ray, ultrasound scanning, on site laboratory and an exceptional team who provide dedicated emergency and critical care to our patients.

And if that wasn't enough; we also work alongside ChesterGates Veterinary Specialists, who is one of the UK's leading veterinary referral centres. They welcome referral cases from across the North of England, the Midlands, Wales and the Isle of Man, with many clients travelling even further to access renowned specialist expertise.

Their multidisciplinary team includes highly experienced Specialists in cardiology, internal medicine, ophthalmology, orthopaedics, neurology, anaesthesia, diagnostic imaging, oncology and soft tissue surgery.

Get a glimpse of what makes us special here: CVS Vets 24/7, Chester | CVS Vets

About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It'sin our nature – to care, to support,to learnand to progress.That's what sets us apart at CVS Vets.

About the role:

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.

Responsibilities:

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal handling
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments, answering calls, processing payments and ensuring that every client feels welcomed and valued

Who We're Looking For:

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in (animal) patient care, including feeding, cleaning, handling and nursing – this is essential!
• Preferably have experience in a veterinary environment, such as in a practice or hospital
• Positive attitude and superior teamwork abilities

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

For a full list of what we offer, click here: CVS Vets | What We Offer

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates requiring visa sponsorship will unfortunately not be reviewed or progressed.