Onsite Systems Support Engineer - Zoho & Microsoft 365
Proximity Recruitment
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Benefits offered by this job
Job summary
Proximity Recruitment are searching for a talented Systems Support Engineer to join one of Europe’s fastest growing firms based in Northampton. This office-based role focuses on supporting Zoho CRM, Microsoft 365, and other tech systems to enable business growth.
You will work with the Head of Technology and IT Operations to resolve incidents, configure CRM workflows, assist with onboarding, and contribute to future development projects.
Qualifications
- Experience supporting Microsoft apps including O365 Admin, Exchange Online, Azure AD and Azure VPN.
- Hands-on support across Zoho apps, mainly Zoho CRM.
- Configure Zoho CRM workflows, dashboards and automations.
- Assist onboarding/offboarding, user accounts and permissions.
- Administer SaaS tools used across the business.
- Collaborate with tech team to resolve escalations and implement improvements.
Responsibilities
- Provide front-line support for Microsoft applications including O365 Admin, Exchange Online, Azure AD, and Azure VPN.
- Deliver day-to-day troubleshooting and user support across Zoho applications, primarily Zoho CRM.
- Maintain and configure CRM workflows, dashboards, and automations in Zoho CRM.
- Support onboarding and offboarding processes including user account setup and permissions.
- Assist with general administration of SaaS tools used across the business.
- Liaise with the broader technical team to resolve escalations and implement system improvements.
Skills
Tools
Job description
Proximity Recruitment are searching for a talented Systems Support Engineer to join one of Europe’s fastest growing firms based in Northampton. This office-based role focuses on supporting Zoho CRM, Microsoft 365, and other tech systems to enable business growth.
You will work with the Head of Technology and IT Operations to resolve incidents, configure CRM workflows, assist with onboarding, and contribute to future development projects.
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