Onsite Service Operations Coordinator - Refrigeration

Alloy Enterprises; Bellshill; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Holiday purchase scheme

Pension plan

Life assurance

Employee assistance program

Referral scheme

Exclusive discounts

Cycle-to-work scheme

Johnson Controls product discounts

Job summary

Johnson Controls in Bellshill, Scotland, is seeking a Service Coordinator for the Industrial Refrigeration (IREF) division. You’ll coordinate service operations, manage engineer schedules, and support customer delivery across maintenance, reactive, and project work.

The role offers a structured environment with competitive salary, generous leave, pension, life assurance and other benefits. A proactive, customer-focused communicator who works well independently will thrive in this fast-paced

Qualifications

• Must have strong organisational and prioritisation skills.
• Must be customer-focused with excellent communication skills.
• Must be able to work independently in a fast-paced environment.
• Must have a proactive, positive, team-oriented mindset and willingness to learn.

Responsibilities

• Coordinate engineer scheduling and manage utilisation
• Process timesheets and maintain planner systems
• Raise jobs (maintenance, quoted, and reactive works)
• Order parts and manage work-in-progress (WIP)
• Communicate with customers and obtain purchase orders
• Support invoicing, quotations, and KPI tracking
• Maintain training records and support compliance (EHS, FGAS)

Skills

Organisational skills

Customer focus

Communication skills

Independent worker

Team proactive attitude

Job description

Johnson Controls in Bellshill, Scotland, is seeking a Service Coordinator for the Industrial Refrigeration (IREF) division. You’ll coordinate service operations, manage engineer schedules, and support customer delivery across maintenance, reactive, and project work.

The role offers a structured environment with competitive salary, generous leave, pension, life assurance and other benefits. A proactive, customer-focused communicator who works well independently will thrive in this fast-paced