Service Coordinator - Industrial Refrigeration Scheduling

YDU JC Air Cond & Ref Inc.- Dubai; Viewpark; On-site; GBP 29,000 - 42,000; Full time

Benefits offered by this job

Pension plan (up to 7% employer match)

Life assurance

Employee assistance program

Referral scheme

Discounts (high street)

Cycle-to-work scheme

25 days annual leave

Job summary

Johnson Controls in Bellshill, Scotland, is seeking a Service Coordinator to support the Industrial Refrigeration division. You will coordinate engineer scheduling, process timesheets, raise maintenance and reactive jobs, and manage parts and WIP while communicating with customers and handling orders.

The role emphasizes strong organisational skills, customer focus, and the ability to work independently in a fast-paced environment, with opportunities for growth in a global company.

Qualifications

• Strong organisational and prioritisation skills.
• Customer-focused with excellent communication skills.
• Ability to work independently in a fast-paced environment.
• Proactive, positive, and team-oriented mindset.
• Willingness to learn and adapt.

Responsibilities

• Coordinate engineer scheduling and manage utilisation.
• Process timesheets and maintain planner systems.
• Raise jobs (maintenance, quoted, and reactive works).
• Order parts and manage work-in-progress (WIP).
• Communicate with customers and obtain purchase orders.
• Support invoicing, quotations, and KPI tracking.
• Maintain training records and support compliance (EHS, FGAS).

Skills

Organisational skills

Prioritisation

Customer focused

Communication skills

Independent working

Team oriented

Willingness to learn

Job description

Johnson Controls in Bellshill, Scotland, is seeking a Service Coordinator to support the Industrial Refrigeration division. You will coordinate engineer scheduling, process timesheets, raise maintenance and reactive jobs, and manage parts and WIP while communicating with customers and handling orders.

The role emphasizes strong organisational skills, customer focus, and the ability to work independently in a fast-paced environment, with opportunities for growth in a global company.