Onsite School IT Technician – Multi-Site Support

Talantir; Sheffield; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Free car parking

Training & progression opportunities

Supportive staff

Job summary

A multi-academy trust in Yorkshire is hiring an IT Technician to support ICT networks, hardware and software across several school sites in Sheffield. The role is permanent, full‑time and based onsite five days a week, reporting to the IT Network Manager.

You will help staff and students with technical issues, contribute to ICT development projects, manage inventories and documentation, and ensure safeguarding of young people while delivering customer‑focused service.

Qualifications

• Experience supporting IT networks in a busy, multi-user environment.
• Strong knowledge of Windows 11, Microsoft 365, and hardware devices.
• Understanding of DNS, DHCP, Active Directory and Group Policy.
• Experience with a helpdesk system and customer-focused support.
• Excellent communication and teamwork.
• Proactive, problem-solving mindset and willingness to learn.
• Commitment to safeguarding and supporting young people.

Responsibilities

• Maintain and support the ICT network, hardware and software.
• Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service.
• Contribute to ICT development projects, helping to optimise system performance and introduce new technologies.
• Manage and update inventories, helpdesk tickets, and documentation.
• Install, configure and maintain ICT equipment, following best practice and regulatory standards.
• Support training, integration of systems and ongoing digital development across the organisation.

Skills

IT networks support

Windows 11

Microsoft 365

DNS

DHCP

Active Directory

Group Policy

Helpdesk systems

Communication skills

Teamwork

Problem solving

Safeguarding

Job description

A multi-academy trust in Yorkshire is hiring an IT Technician to support ICT networks, hardware and software across several school sites in Sheffield. The role is permanent, full‑time and based onsite five days a week, reporting to the IT Network Manager.

You will help staff and students with technical issues, contribute to ICT development projects, manage inventories and documentation, and ensure safeguarding of young people while delivering customer‑focused service.