Onsite Pharmacy Services Lead (Mon-Fri)

Sterling Cross Ltd; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Sterling Cross Ltd in London is seeking a Pharmacy Services Manager to lead the pharmacy team and maintain high standards of service. You will ensure enquiries are handled efficiently and issues resolved promptly with a consistently professional approach.

This hands-on role requires experience in pharmacy settings, strong leadership, and a focus on medication management and timely communication to improve the overall customer experience.

Qualifications

• Proven experience managing a pharmacy service.
• Excellent customer service and communication skills.
• Experience in pharmacy/medicines management.
• Confident handling complaints.
• Unrestricted UK Right to Work (visa sponsorship not available).

Responsibilities

• Lead the pharmacy team and maintain high service standards.
• Ensure enquiries are handled efficiently and issues resolved promptly.
• Oversee medication management processes and communication.
• Develop and support staff to improve customer experience.

Skills

Pharmacy management

Customer service

Communication

Complaint handling

Job description

Sterling Cross Ltd in London is seeking a Pharmacy Services Manager to lead the pharmacy team and maintain high standards of service. You will ensure enquiries are handled efficiently and issues resolved promptly with a consistently professional approach.

This hands-on role requires experience in pharmacy settings, strong leadership, and a focus on medication management and timely communication to improve the overall customer experience.