Onsite MRO Account Manager | Procurement & Tech Support

Hayley Group; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Training and development through Hayle

Job summary

Hayley Dexis in Birmingham is seeking a dedicated Account Manager to be the main on-site contact for our customer at their premises. You will be based on site 5 days a week, handling procurement, engineering enquiries and quotes, and processing orders in the customer CMS/ERP systems.

You will work with our strategic accounts team and key suppliers, bringing knowledge of MRO and bearings to support projects within the heavy industry sector and deliver exceptional service.

Qualifications

• Experience in the MRO industry is essential.
• Experience procuring engineering consumables.
• Ability to communicate across multiple levels within the organisation is essential.
• Ability to work autonomously.
• Full driving licence preferred.
• Proficiency with Microsoft Office.
• Customer-focused, driven to provide high levels of service.

Responsibilities

• Be the main on-site contact for the customer.
• Procure goods and manage engineering enquiries.
• Attend management meetings.
• Provide technical support and prepare quotes.
• Process orders in the customer CMS/ERP systems.

Skills

MRO experience

Procurement of engineering consumables

Stakeholder communication

Autonomous working

Driven

Full driving licence

Customer service focus

Microsoft Office

CMS/ERP systems

Tools

CMS/ERP systems

Job description

Hayley Dexis in Birmingham is seeking a dedicated Account Manager to be the main on-site contact for our customer at their premises. You will be based on site 5 days a week, handling procurement, engineering enquiries and quotes, and processing orders in the customer CMS/ERP systems.

You will work with our strategic accounts team and key suppliers, bringing knowledge of MRO and bearings to support projects within the heavy industry sector and deliver exceptional service.