Onsite Internal Sales Specialist

Hayley Group; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (2x salary)

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Dexis in Birmingham is seeking an Internal Sales specialist to handle customer enquiries by phone and email, price products, and maintain records for orders and invoices. You will collaborate with suppliers and internal teams to ensure a seamless customer experience.

You should be proactive, accurate, and able to manage multiple requests with strong communication and numerical skills. This on-site role offers growth opportunities within a dedicated onsite team at a manufacturing site.

Qualifications

• Experience with MRO products or engineering/sales environment.
• Strong customer service orientation and reliability.
• Good written and verbal communication and numerical skills.
• Proficient with basic computer applications including Microsoft Office.
• Willingness to learn about and support new products.
• Ability to manage time and meet deadlines and targets.

Responsibilities

• Be the first point of contact for customer inquiries by phone or email.
• Identify, source, and price products using internal systems.
• Record enquiries, orders, and invoices accurately for traceability.
• Source pricing, delivery information, and liaise with suppliers and teams.
• Raise and process purchase orders and ensure smooth service.

Skills

MRO products experience

Customer service

Communication skills

Numerical skills

Microsoft Office

Learn new products

Time management

Organisational skills

Tools

ERP systems

MS Excel

Job description

Hayley Dexis in Birmingham is seeking an Internal Sales specialist to handle customer enquiries by phone and email, price products, and maintain records for orders and invoices. You will collaborate with suppliers and internal teams to ensure a seamless customer experience.

You should be proactive, accurate, and able to manage multiple requests with strong communication and numerical skills. This on-site role offers growth opportunities within a dedicated onsite team at a manufacturing site.