Onsite IT Support Tech (L1/L2) for NATO Deployments

Wlgroup

Northwood

On-site

GBP 33,000 - 59,000

Full time

4 days ago

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Job summary

Work Life Group is seeking IT support technicians for an end-user laptop replacement project across NATO sites in Europe. The role focuses on end-user and deskside support, not infrastructure engineering, with on-site assignments.

Required: active NATO Secret clearance, L1/L2 IT support or deskside experience, strong English, and willingness to travel to assigned NATO locations including UK Northwood.

Qualifications

Active NATO Secret clearance
L1/L2 IT support, Desktop Support, Deskside Support, EUC, Field Support or Service Desk experience
Comfortable providing onsite end-user support
Experience troubleshooting Windows, login and basic user/device issues
Professional working English

Responsibilities

Provide onsite end-user support during laptop handovers
Assist users with login and basic device issues
Support deployment across NATO sites, focused on end-user/ deskside support

Skills

L1/L2 IT Support

Deskside Support

End-user Support

Windows Troubleshooting

English Proficiency

Job description

Required: active NATO Secret clearance, L1/L2 IT support or deskside experience, strong English, and willingness to travel to assigned NATO locations including UK Northwood.

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