Onsite IT Support Engineer - Classroom Tech & AV

Lucid Support Services Ltd; Ipswich; On-site; GBP 26,000 - 32,000; Full time

Job summary

Lucid Support Services Ltd is seeking two experienced IT Engineers to deliver onsite IT support across schools, focusing on end-user devices, desktops, laptops, printers, and AV equipment. Responsibilities include installing and configuring PCs, laptops, and peripherals, plus setting up interactive screens, projectors, and classroom AV systems.

You will provide hands-on support to teaching staff and administrators, diagnose hardware, software, and network issues, maintain Windows devices and

Qualifications

• Experience supporting Windows devices and Microsoft 365 environments.
• Familiarity with hardware repair and basic networking.
• Experience setting up and maintaining AV equipment in classroom settings.

Responsibilities

• Install and configure PCs, laptops, and peripherals.
• Set up interactive screens, projectors, and AV equipment.
• Perform network patching and connectivity tests.

Skills

Windows OS

Microsoft 365

Hardware support

Networking

AV equipment

Tools

Printers

Projectors

Interactive panels

Classroom AV

Job description

Lucid Support Services Ltd is seeking two experienced IT Engineers to deliver onsite IT support across schools, focusing on end-user devices, desktops, laptops, printers, and AV equipment. Responsibilities include installing and configuring PCs, laptops, and peripherals, plus setting up interactive screens, projectors, and classroom AV systems.

You will provide hands-on support to teaching staff and administrators, diagnose hardware, software, and network issues, maintain Windows devices and