OnSite IT Coordinator, London

Axiom Software Solutions; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading software solutions provider is seeking an OnSite IT Coordinator for a 12-month contract in London. This role is fully onsite and involves managing IT procurement processes, vendor relationships, and asset management. Candidates should have a strong background in IT procurement, experience with SAP, and possess excellent communication skills. The position offers an opportunity to ensure effective procurement and asset tracking while collaborating with various teams to support IT-related tasks.

Qualifications

• Experience in IT procurement process end to end, preferably with SAP.
• Good knowledge of IT asset management and outsourcing service management.
• Strong communication skills and ability to work with people at all levels.

Responsibilities

• Manage IT procurement process and vendor relationships effectively.
• Oversee asset management and stock levels for IT equipment.
• Coordinate with HR on equipment needs for joiners, movers, and leavers.

Skills

Team player

Good communication skills

IT procurement experience

Experience in IT asset management

Knowledge of outsourcing service management

O365 applications proficiency

Tools

SAP

ITSM

Outlook

Excel

Word

PowerPoint

Job description

OnSite IT Coordinator

Job Title : OnSite IT Coordinator

Location : London, UK

Duration : 12-month contract (Inside IR35)

Working Mode : Fully Onsite

The below responsibilities and deliverables will guide the day-to-day tasks included in the role :

• IT quotation management and ownership and execution of the overall IT procurement process. This includes procurement of :
• Dell laptops and peripherals
• Non-Dell peripherals from other suppliers including CDW and EOS
• VC kit and networking equipment
• Mobile phones and peripherals
• Owning and improving related procurement processes
• Coordination and day-to-day ownership of all related processes, working closely with vendors
• Equipment order tracking, goods receipting, management of orders, and payment escalations
• Own and manage ITSM tickets (procurement related)
• Ensure day-to-day management of user requests for devices and track build process on all machine builds
• Own and coordinate user requests on software and one-off requests from users
• Work closely with the HR team on the joiner, mover, and leaver process insofar as equipment goes
• IT asset management including machine status tracking, user interfacing, loan machine management, and disposal process
• Stock level management and re-order processes - working closely with the SDS
• Owning and driving / introducing improvements on current asset tracking processes
• Interface with facilities team on IT facilities overlapping functions
• SDS support on all SDS deliverables and actions, with daily interface with SDS
• Be the onsite interface between the support team and users on all IT services
• Be the onsite interface between the European Service Desk and site for all queries / questions / requests
• Coordinating vendor relationship meetings, escalations, and general issues
• Support queries around non-standard software and associated licensing
• General documentation for IT services
• Management of IT office including work and storage areas and TechBar neatness and general safety aspects
• Support general office administration and coordinate team activities

The role requires the following personality traits, skills, and knowledge :

• Team player with good communication skills
• Ability to work with people on all levels
• Experience in IT procurement process end to end - preferably with SAP experience
• Experience in IT asset management
• Good knowledge of outsourcing service management
• Good skills in O365 applications, Outlook, Excel, Word, PowerPoint, etc.

ITSM, Outlook, Excel,