Onsite Front Desk & Facilities Coordinator

Amey Ltd; Greater London; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

On-site restaurant

Gym access

Discounted gym membership

Staff discounts

Job summary

Amey is offering a Permanent Front of House Representative onsite in Central London. Salary starts at £28,050.76 with increases as training modules are completed, and a potential £2,500 bonus after training. 36.25 hours per week, rota-based between 07:30 and 18:00, Monday to Friday.

Join an inclusive complex facilities team supporting MOD Defence. The role focuses on welcoming visitors, coordinating calls and bookings, and maintaining service and security standards with exceptional interpersonal

Qualifications

• Proven experience delivering exceptional customer service or reception/concierge support in a high-profile, fast-paced environment.

Responsibilities

• Ensuring smooth operations for visitors and staff alike.
• Deliver a warm, professional reception service, greeting visitors and providing expert advice about our facilities.
• Handle incoming calls with confidence, prioritising requests and directing them to the right service provider to keep everything running smoothly.
• Manage meeting room bookings and key collection, ensuring spaces are used efficiently for meetings, functions, and events.
• Orchestrate bookings for conferences and exhibitions, helping customers achieve their objectives in a dynamic environment.

Skills

Customer service

Reception

Job description

Amey is offering a Permanent Front of House Representative onsite in Central London. Salary starts at £28,050.76 with increases as training modules are completed, and a potential £2,500 bonus after training. 36.25 hours per week, rota-based between 07:30 and 18:00, Monday to Friday.

Join an inclusive complex facilities team supporting MOD Defence. The role focuses on welcoming visitors, coordinating calls and bookings, and maintaining service and security standards with exceptional interpersonal