Front of House Lead – Security Clearance (London)

Amey Ltd; Whitehall; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

On-site restaurant

Gym access

Discounted gym membership

Discounts portal

Social Impact Days

Job summary

Amey Ltd is seeking a Permanent Front of House Representative to work onsite in Central London. The role offers a starting salary of £28,050.76 with potential to earn an extra £2,500 after training, and a 36.25-hour week on a Monday–Friday rota from 07:30 to 18:00.

Based in a MOD Defence facility, you will provide a professional reception experience, coordinate calls and bookings, and respond swiftly to urgent building needs.

Qualifications

• Proven experience delivering high-standard customer service or front-of-house reception in a fast-paced setting.
• Ability to greet visitors warmly and provide clear information about facilities.
• Strong communication and problem-solving skills to handle calls and bookings.

Responsibilities

• Ensure smooth operations for visitors and staff.
• Deliver a warm, professional reception and guide visitors.
• Handle incoming calls and direct requests to the right service provider.
• Manage meeting room bookings and key collections.
• Coordinate conferences and exhibitions bookings to support customer objectives.

Skills

Customer service

Reception experience

Calm under pressure

Flexible attitude

Job description

Amey Ltd is seeking a Permanent Front of House Representative to work onsite in Central London. The role offers a starting salary of £28,050.76 with potential to earn an extra £2,500 after training, and a 36.25-hour week on a Monday–Friday rota from 07:30 to 18:00.

Based in a MOD Defence facility, you will provide a professional reception experience, coordinate calls and bookings, and respond swiftly to urgent building needs.