Front of House Property Admin: Security, Access & Maintenance

Confidential; Greater London; On-site; GBP 27,000 - 34,000; Full time

Job summary

Confidential in East London seeks a Front of House Property Admin to join on a permanent basis, with a salary of £30,500 per year. You will be the first point of contact for residents, contractors and visitors to keep the property running smoothly, securely and to a high standard each day.

You will act as the building's brand ambassador, managing access control, security and resident relations on a 12-hour shift pattern (7am to 7pm).

Qualifications

• Proven experience in property management, facilities, or front-of-house operations.
• Strong knowledge of access control systems, CCTV monitoring, and building security protocols.
• Excellent customer service skills with the ability to handle resident enquiries, complaints, and inductions professionally.
• Competence in health and safety compliance, fire safety procedures, and site maintenance coordination.
• Comfortable working independently on a lone worker basis and managing multiple priorities across a busy shift.

Responsibilities

• Be the building's brand ambassador, overseeing access, security, and resident relations.
• Hands-on responsibility for site maintenance coordination and safety compliance.
• Coordinate day-to-day operations and respond to maintenance requests.
• Support contractors and residents to ensure smooth daily running.

Skills

Property management

Facilities

Front-of-house operations

Access control

CCTV monitoring

Building security

Customer service

Resident enquiries

Health and safety

Fire safety

Site maintenance coordination

Lone worker

Education

Health & Safety Level 1/2

Fire Safety / First Aid certification

Tools

Property management software

Building management systems

Job description

Confidential in East London seeks a Front of House Property Admin to join on a permanent basis, with a salary of £30,500 per year. You will be the first point of contact for residents, contractors and visitors to keep the property running smoothly, securely and to a high standard each day.

You will act as the building's brand ambassador, managing access control, security and resident relations on a 12-hour shift pattern (7am to 7pm).