Onsite Events & Experience Coordinator

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Experience Coordinator for HSBC in London. You will manage client events on site, coordinate briefs and spaces, and act as the ambassador for service excellence.

The role runs 40 hours weekly, 08:00–17:00, on-site at London Metro, with flexibility for events after hours. You will build trusted relationships with HSBC staff and clients, collaborate with service partners, lead showrounds, review policies, and address feedback through

Qualifications

• Experience in event coordination within hospitality, corporate and/or facilities environment.
• Experience of data analysis, interpreting and presenting data in a business environment including proposals.
• Outstanding customer service skills and orientation.
• Proficient in MS Office and Outlook, with excellent written and verbal communication.

Responsibilities

• First point of contact for all Client Events including creating, managing, and reconciling briefs and details for events.
• Arrange pre-events meetings with the client to discuss their specific needs.
• Manages all event space diaries through the booking system and oversee all furniture set-ups for events spaces.
• To ensure a smooth running of events from start to finish for all events taking place throughout the building.
• To ensure appropriate levels of communication are maintained with all service providers across the site.

Skills

Event coordination

Data analysis

Customer service

MS Office

Outlook

Communication

Multitasking

Tools

MS Office

Outlook

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Workplace Experience Coordinator for HSBC in London. You will manage client events on site, coordinate briefs and spaces, and act as the ambassador for service excellence.

The role runs 40 hours weekly, 08:00–17:00, on-site at London Metro, with flexibility for events after hours. You will build trusted relationships with HSBC staff and clients, collaborate with service partners, lead showrounds, review policies, and address feedback through