Onsite Document Services & Reception Specialist

Apogee Corporation Ltd; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Apogee Corporation Ltd in London is seeking a professional, customer-focused on-site Document Services Operative to join our client’s onsite team. The role blends document production, print and reprographics, mailroom operations and reception duties to provide a high-quality, responsive service.

You will manage requests within SLAs, handle confidential documents, operate printing and finishing equipment, and greet visitors while maintaining security procedures.

Qualifications

• Experience in a print room, reprographics, document services or mailroom environment.
• Customer-facing reception or front-of-house experience is desirable.
• Excellent organisational skills with ability to manage multiple tasks and deadlines.
• Proactive and flexible approach to work with changing priorities.

Responsibilities

• Produce high-quality printed and digital documents.
• Operate print, scanning and finishing equipment.
• Scan, convert, merge and prepare documents using approved software.
• Perform quality checks on page order, print quality and finishing.
• Report equipment issues and perform basic troubleshooting.
• Maintain clean, safe workspaces and equipment areas.
• Manage incoming/outgoing mail and internal document distribution.
• Greet visitors and provide reception support at client site.
• Answer calls, emails and enquiries professionally.
• Support meeting room bookings and setup as required.

Skills

Print room ops

Customer service

Attention to detail

Organisational skills

Adaptable/flexible

Tools

Printing equipment operation

Job description

Apogee Corporation Ltd in London is seeking a professional, customer-focused on-site Document Services Operative to join our client’s onsite team. The role blends document production, print and reprographics, mailroom operations and reception duties to provide a high-quality, responsive service.

You will manage requests within SLAs, handle confidential documents, operate printing and finishing equipment, and greet visitors while maintaining security procedures.