Onsite Client Services & Workplace Support

Apogee Corporation; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday including bank and etc

Job summary

Apogee Corporation in London is seeking an Onsite Service Assistant to act as the face of Apogee at a prestigious corporate location. You will deliver a welcoming, customer-focused service to employees and visitors, handling print and workplace inquiries and escalating issues when needed.

Working Monday to Friday, 08:30–16:30, this fully onsite role emphasises professional communication, relationship-building and reliability in a fast-paced, client-facing environment.

Qualifications

• Experience in customer service, hospitality, or front-of-house roles.
• Excellent communication and interpersonal skills.
• Professional and articulate interaction with people at all levels.
• Strong customer focus and reliability.
• Well-presented and approachable.

Responsibilities

• Provide a welcoming, professional point of contact for print and workplace enquiries.
• Respond promptly to requests and escalate issues as needed.
• Build relationships with client stakeholders and end users.
• Maintain high standards of customer service and client satisfaction.
• Monitor print devices and ensure they are operational.
• Manage consumables, including ordering and installation.
• Provide basic device support and resolve minor issues.
• Report service performance to the Area Service Manager.
• Collaborate with client teams to meet service levels.
• Represent Apogee positively at all times.

Skills

Customer service

Communication

Interpersonal skills

Organisation

Office software

Teamwork

Tools

MS Office

Job description

Apogee Corporation in London is seeking an Onsite Service Assistant to act as the face of Apogee at a prestigious corporate location. You will deliver a welcoming, customer-focused service to employees and visitors, handling print and workplace inquiries and escalating issues when needed.

Working Monday to Friday, 08:30–16:30, this fully onsite role emphasises professional communication, relationship-building and reliability in a fast-paced, client-facing environment.