Onsite Desktop Engineer - Windows 11 & Intune Rollout

Vertex I.T. Solutions Ltd; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Job summary

Vertex I.T. Solutions Ltd seeks Desktop Engineers to assist the Technical Delivery team during the rollout of a new Management System across South Wales sites. You will swap PCs for Intune‑managed Windows 11 devices, replace label printers and help colleagues log in to new setups for the first time.

During HyperCare, you may be on‑site to troubleshoot and ensure smooth operation of the new system. Travel to Bridgend, Cowbridge, Barry, Port Talbot and Llantrisant areas is expected.

Qualifications

• Swapping out old PCs for new Intune‑managed Windows 11 devices.
• Replacing label printers.
• Helping colleagues log on to their new devices for the first time.

Responsibilities

• In the days following conversion, you may be on‑site to support HyperCare and snagging and resolve issues to ensure the new setup runs smoothly.
• You will act as the physical eyes, ears and hands on the ground, supporting IT delivery across multiple sites in South Wales.

Job description

Vertex I.T. Solutions Ltd seeks Desktop Engineers to assist the Technical Delivery team during the rollout of a new Management System across South Wales sites. You will swap PCs for Intune‑managed Windows 11 devices, replace label printers and help colleagues log in to new setups for the first time.

During HyperCare, you may be on‑site to troubleshoot and ensure smooth operation of the new system. Travel to Bridgend, Cowbridge, Barry, Port Talbot and Llantrisant areas is expected.