Onsite Customer Experience Specialist – Bristol

Teleperformance; Cricklade; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Perks at Work

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Workplace Pension

Refer-A-Friend bonus

Monthly Wellbeing Webinars

Job summary

Teleperformance in Bristol is seeking a passionate Customer Service Advisor for an onsite role at Spectrum House. Start date 05/10/2026, salary £26,227 per annum, with 37.5 hours weekly and two weeks of training to get you settled.

You'll handle subscriptions enquiries via phone, live chat and email, delivering helpful solutions with a friendly, proactive approach. As part of a global outsourcing team, you will join an energetic, supportive culture that values collaboration, communication and

Qualifications

• Excellent communication skills with the ability to listen and resolve queries.
• Strong customer service focus and ability to deliver friendly, effective support.
• Proactive, self-motivated approach to handling tasks and issues.
• Comfortable using PCs and mobile applications to assist customers.

Responsibilities

• Be the first point of contact for subscription enquiries and account management.
• Provide information and support via inbound calls, web chat, and emails.
• Troubleshoot issues and work with customers to resolve subscriptions and payments.
• Aim to maximise opportunities in a fast-paced, target-driven environment.

Skills

Communication

Customer Service

Proactive

Tech Savvy

Tools

PC Proficiency

Mobile Apps

Job description

Teleperformance in Bristol is seeking a passionate Customer Service Advisor for an onsite role at Spectrum House. Start date 05/10/2026, salary £26,227 per annum, with 37.5 hours weekly and two weeks of training to get you settled.

You'll handle subscriptions enquiries via phone, live chat and email, delivering helpful solutions with a friendly, proactive approach. As part of a global outsourcing team, you will join an energetic, supportive culture that values collaboration, communication and