Online Trading Lead: Data-Driven Growth & Performance

MARKS&SPENCER

Greater London

On-site

GBP 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

20% discount for you and household

Holiday allowance

Discretionary bonus

Pension and life assurance

Induction and training

M&S Choices portal

Parental/adoption leave

Wellbeing support

Volunteer day

Job summary

Marks & Spencer seeks a Head of Online Trading to deliver best-in-class online performance across categories and business units. The role drives sales, conversion, and customer engagement through data-led decisions and end-to-end trading optimisation across all devices.

A strategic leader, they will define and implement online trading strategy while balancing commercial targets with evolving customer needs, overseeing launches and cross-functional collaboration with Buying, Merchandising,

Qualifications

Proven leadership in online trading or digital commercial roles.
Strong grasp of ecommerce principles, journeys, behaviours and trading levers.
Highly data driven with strong analytical interpretation.
Excellent communicator with the ability to influence across BUs and central functions.
Experienced in leading high performing, multi category teams in a fast paced environment.
Strong understanding of product onboarding, CMS and PIM processes.
Knowledge of SEO, onsite search optimisation and UX principles.

Responsibilities

Lead online trading strategy and execution to maximise performance across categories.
Drive sales, conversion and customer engagement through data-led decisions.
Inspire and coach high-performing trading teams across multiple categories.
Collaborate with Buying, Merchandising, Content & Imagery and Marketing to launch initiatives.