Online Technical Sales Advisor

Harvey Beric Associates; Stafford; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Harvey Beric Associates is seeking an Online Technical Sales Advisor to engage homeowners across the UK via scheduled 1-to-1 video consultations. The role blends consultative sales with technical guidance, helping customers understand options, measurements and solutions, and guiding them through to purchase.

You will conduct 30-minute video consultations, provide product advice, review measurements and images to identify issues, recommend designs and secure sales from a professional home-working

Qualifications

• Experience in consultative sales, technical sales or high-value retail.
• Excellent communication and customer service skills.
• Confidence presenting and selling via video.
• Strong attention to detail and spatial awareness.
• Consultative, low-pressure approach to sales.
• Ability to explain technical information clearly.
• Professional home-working environment.

Responsibilities

• Conduct 30-minute video consultations with customers.
• Provide technical and product advice.
• Review customer measurements and images to identify potential issues.
• Recommend suitable designs and solutions.
• Build strong customer relationships and secure sales.
• Provide a professional, engaging experience throughout.

Job description

Online Technical Sales Advisor

Location: Hybrid / Remote
Training: DE13 Area

We are recruiting for an Online Technical Sales Advisor to join a growing specialist home improvement business.

This is a consultative sales role, working with pre-qualified homeowners across the UK via scheduled 1-to-1 video consultations. You will help customers understand their options, guide them through measurements and photographs, recommend suitable solutions and support them through to purchase.

The Role

• Conduct 30-minute video consultations with customers.
• Provide technical and product advice.
• Review customer measurements and images to identify potential issues.
• Recommend suitable designs and solutions.
• Build strong customer relationships and secure sales.
• Provide a professional, engaging experience throughout.

About You

We are looking for someone with experience in consultative sales, technical sales, home improvement, design, fitted furniture, kitchens/bathrooms, or high-value retail.

You will need:

• Excellent communication and customer service skills.
• Confidence presenting and selling via video.
• Strong attention to detail and spatial awareness.
• A consultative, low-pressure approach to sales.
• The ability to explain technical information clearly.
• A professional home-working environment.

This is an excellent opportunity for someone who enjoys sales but wants a more consultative, technical and customer-focused role.