Remote Technical Sales Advisor — Video Consultations

Harvey Beric Associates; Burton upon Trent; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Harvey Beric Associates is looking for an Online Technical Sales Advisor to join our growing home improvement team. The role is hybrid/remote and involves pre-qualified homeowners across the UK via scheduled 1-to-1 video consultations, guiding them through measurements, options and purchases. You will combine consultative sales with technical know-how, provide product advice, review images for issues, and build strong relationships to secure sales in a demanding but rewarding environment.

Qualifications

• Experience in consultative or technical sales is required.
• Background in home improvement, kitchens/bathrooms, or high-value retail preferred.
• Ability to explain technical information clearly and engage customers over video.

Responsibilities

• Conduct 30-minute video consultations with customers.
• Provide technical and product advice.
• Review measurements and images for potential issues.
• Recommend designs and solutions.
• Build relationships and secure sales.
• Maintain a professional, engaging customer experience.

Skills

Consultative sales

Technical sales

Home improvement

Kitchen & bathroom design

Fitted furniture

Video selling

Customer service

Spatial awareness

Communication skills

Job description

Harvey Beric Associates is looking for an Online Technical Sales Advisor to join our growing home improvement team. The role is hybrid/remote and involves pre-qualified homeowners across the UK via scheduled 1-to-1 video consultations, guiding them through measurements, options and purchases. You will combine consultative sales with technical know-how, provide product advice, review images for issues, and build strong relationships to secure sales in a demanding but rewarding environment.