Online Sales Manager

The Myton Hospices; Rugby; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employer pension

28 days annual leave + bank holidays

Blue Light Card eligibility

Life assurance

Employee Support Service

GP access for you and household

Cycle to work scheme

Winter savings scheme

Job summary

The Myton Hospices is seeking an Online Sales Manager to grow our donated goods online sales across digital marketplaces. You will develop an online sales operation to deliver sustainable income growth and support our charity shops in Coventry and Warwickshire.

Based on site in Rugby Central, the role runs for 12 months with some travel to other sites. You will lead online merchandising, marketplace expansion and delivering an excellent customer experience while supporting volunteers and staff.

Qualifications

• Experience working in a retail environment.
• Selling products through online marketplaces.
• Providing customer service.

Responsibilities

• Developing and implementing a sales plan.
• Maximising the value of donated goods through online merchandising.
• Expanding our presence across relevant online marketplaces.
• Targeting vintage, luxury fashion, collectables, and specialist marketplaces.
• Delivering an excellent customer experience.
• Working with our charity shop teams to maximise the supply of suitable stock.

Skills

Team leadership

Communication

Organisation

Commercial mindset

Analytical approach

Customer service

Job description

Help us make a difference to people with life-limiting illnesses…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

About the role

Join our welcoming team as our Online Sales Manager, growing our online sales of donated goods through digital marketplaces. You’ll be developing our online sales operation to deliver sustainable income growth.

This position will be for 12 months, based on site in our Rugby Central shop, with some travel to other sites across Coventry and Warwickshire.

As our Online Sales Manager, you’ll be:

• Developing and implementing a sales plan
• Maximising the value of donated goods through effective online merchandising
• Expanding our presence across relevant online marketplaces
• Targeting vintage, luxury fashion, collectables, and specialist marketplaces
• Delivering an excellent customer experience
• Working with our charity shop teams to maximise the supply of suitable stock

This role is vital to our work, because you’ll be delivering income that funds care and support for people with life-limiting illnesses and their families.

About you

We are seeking an Online Sales Manager with:

• Experience of:
  • Working in a retail environment
  • Selling products through online marketplaces
  • Providing customer service
• Skills in:
  • Team leadership
  • Communication
  • Organisation
• Commercial mindset and an analytical approach to improving performance
• The right to work in the UK (we cannot provide sponsorship)

Other roles you may have experience of could include: Ecommerce Manager; E-Commerce Manager; Digital Marketing; Online Merchandising; Retail Manager; Store Manager.

This role requires an enhanced DBS check including the children’s barred list because you will be managing some volunteers under the age of 16. We will arrange and cover the cost of this check if you’re offered the role.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients and their families. In recognition of this, we offer a wide range of employee benefits including:

• Increased employer pension contribution & contribution matching
• 28 days annual leave plus bank holidays, increasing with long service
• Blue Light Card eligibility and other discount schemes
• Life assurance with flexible levels of cover
• Colleague Support Service (EAP)
• 24/7 GP access for you & your household
• Cycle to work scheme
• Winter savings scheme

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.