Online sales Executive

OMEGA Drywall & Insulation Distributors; Walsall; On-site; GBP 31,300 - 42,000; Full time

Benefits offered by this job

Over time available

Job summary

OMEGA Drywall & Insulation Distributors in the UK is seeking an Online Sales Executive to drive orders through online channels and deliver outstanding customer service.

You will respond to inquiries, prepare quotations, process orders, and collaborate with warehouse and delivery teams to ensure accurate, timely fulfilment while building strong relationships with trade and retail customers.

Qualifications

• Experience in sales, customer service, or builders’ merchant sales preferred.
• Strong communication and negotiation skills required.
• Good IT skills and confidence using CRM systems and Microsoft Office.

Responsibilities

• Promote and sell the company’s building materials through online channels.
• Respond promptly to customer enquiries via email, website, phone, and social media.
• Prepare quotations, process orders, and follow up to secure sales.
• Build and maintain relationships with trade and retail customers.
• Identify new business opportunities and contribute to sales targets.
• Coordinate with warehouse and delivery teams for accurate order fulfilment.
• Maintain customer information and sales records in the CRM system.
• Deliver excellent customer service and resolve enquiries professionally.

Skills

Sales

Customer service

Negotiation

Communication

Organisational skills

Tools

CRM systems

Microsoft Office

Job description

We are a well-established builders’ merchant supplying a wide range of building materials, timber, tools, landscaping products, and construction supplies to trade and retail customers. We are looking for a motivated and customer-focused **Online Sales Executive** to join our growing team.. .

Key Responsibilities

• - Promote and sell the company’s range of building materials and merchant products through online sales channels..
• - Respond promptly to customer enquiries via email, website, telephone, and social media..
• - Prepare quotations, process customer orders, and follow up to secure sales..
• - Build and maintain strong relationships with trade and retail customers..
• - Identify new business opportunities and contribute to achieving sales targets..
• - Coordinate with warehouse and delivery teams to ensure accurate and timely order fulfilment..
• - Maintain accurate customer information and sales records using the company CRM system..
• - Deliver excellent customer service and resolve customer enquiries professionally..

Requirements

• - Previous experience in sales, customer service, or builders’ merchant sales is desirable..
• - Strong communication and negotiation skills..
• - Good IT skills and confidence using CRM systems and Microsoft Office..
• - Excellent organisational skills with the ability to manage multiple tasks..
• - A proactive approach with a strong focus on customer satisfaction and achieving sales targets.

Experience: Required
Employment: Full-time
Salary: £31,300 – £42,000 yearly
Benefits: Over time available
Starting time: Immediate start!

About OMEGA Drywall & Insulation Distributors:

Omega Drywall & Insulation is a UK-based one-stop shop for dry lining supplies, offering trade pricing on plasterboards, insulation, timber, sheet materials, fixings, and accessories with delivery and collection services.