Online Grocery Picker & Customer Support Associate

Sainsbury’s Group; Emersons Green; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Night shift premium

Discount card

Free food and drinks

Generous holiday entitlement

Pension contributions match

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Zusammenfassung

Sainsbury’s Group is hiring for a store associate to pick and prepare online orders for home delivery, using handheld devices to plan routes and item selections. You’ll handle customer queries, process orders and assist with loading vans, while learning products and promotions to offer recommendations.

Role requires flexibility for early starts (as early as 4am) in a fast-paced store environment, with a strong focus on teamwork, initiative and delivering excellent customer service.

Aufgaben

• Pick and prepare online orders for home delivery.
• Use handheld device to plan routes and item picks.
• Handle customer queries, process orders and assist loading vans.
• Always ready to serve customers and proactively offer help.
• Learn products, services and promotions to provide recommendations.
• Shift flexibility with early starts (as early as 4am) in a fast-paced environment.
• Be friendly and welcoming with enthusiasm for helping customers.
• Take initiative, solve problems and own tasks in a high-energy setting.
• Be fully trained in multiple skills to learn, develop and try new things.
• Learn to use new digital tools and move shopping containers up to 15KG.
• Maintain great attention to detail, keeping the store clean and clutter-free.

Jobbeschreibung

Sainsbury’s Group is hiring for a store associate to pick and prepare online orders for home delivery, using handheld devices to plan routes and item selections. You’ll handle customer queries, process orders and assist with loading vans, while learning products and promotions to offer recommendations.

Role requires flexibility for early starts (as early as 4am) in a fast-paced store environment, with a strong focus on teamwork, initiative and delivering excellent customer service.