Online Grocery Picker & Customer Fulfillment Pro

Retail; Glasgow; On-site; GBP 1,240,000 - 1,653,000; Full time

Benefits offered by this job

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury’s in Glasgow is seeking an Online Assistant to help ensure customers receive their online orders accurately and on time. You’ll pick and prepare items, handle substitutions when needed, and assist with order processing and loading vans.

You’ll work early shifts starting around 4am, thrive in a fast-paced environment, and use digital tools to check stock and routes. Training will cover product knowledge, promotions, and excellent customer service.

Qualifications

• Friendly and welcoming with enthusiasm to help customers.
• Able to work in fast-paced, high-energy environment and take initiative.

Responsibilities

• Picking and selecting best quality products for online orders.
• Plan routes and pick efficiently using handheld device.
• Process orders and handle customer queries; assist with loading vans.
• Provide excellent customer service and offer product recommendations.

Skills

Customer service

Problem solving

Teamwork

Flexibility

Tools

Store handset

Job description

Sainsbury’s in Glasgow is seeking an Online Assistant to help ensure customers receive their online orders accurately and on time. You’ll pick and prepare items, handle substitutions when needed, and assist with order processing and loading vans.

You’ll work early shifts starting around 4am, thrive in a fast-paced environment, and use digital tools to check stock and routes. Training will cover product knowledge, promotions, and excellent customer service.