Online Grocery Assistant – Early-Morning Shift

Retail; Cobham; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury’s Cobham is seeking an Online Assistant to pick and prepare online orders for home delivery, including substitutes when items are out of stock. You’ll use a handheld device to route efficiently and respond to customer queries with friendly support.

You’ll build knowledge of products and promotions to offer helpful recommendations, and you’ll work flexibly across the store to meet demand. A fast-paced, physical role with early starts and strong teamwork is expected.

Qualifications

• You must be above the school-leaver age in your country.
• If shifts cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK.

Responsibilities

• Picking and selecting best quality products for online orders and substitutions when out of stock.
• Plan routes and manage time using store handsets.
• Handle customer queries, process orders and help load vans for Home Delivery Drivers.
• Provide excellent customer service and assist with questions and product knowledge.
• Build strong knowledge of products, services and promotions to make recommendations.
• Work flexibly across the store as required.

Job description

Sainsbury’s Cobham is seeking an Online Assistant to pick and prepare online orders for home delivery, including substitutes when items are out of stock. You’ll use a handheld device to route efficiently and respond to customer queries with friendly support.

You’ll build knowledge of products and promotions to offer helpful recommendations, and you’ll work flexibly across the store to meet demand. A fast-paced, physical role with early starts and strong teamwork is expected.