Online Fulfillment & Store Operations Manager

Sainsbury's Supermarkets Ltd; Cobham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury's share scheme

Wellbeing support

Cycle to Work

Special offers on gym memberships

Job summary

Sainsbury's Cobham Store is recruiting an Online Manager to lead the in-store online picking and delivery team, ensuring a seamless, accurate and timely service for customers. The role is full time and involves early start shifts.

You will be a visible leader, coaching shoppers and drivers, collaborating with other managers to optimise the shopping experience, managing performance and scheduling, and ensuring KPI targets are met while maintaining safety and great service.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.

Responsibilities

• Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service.
• Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers.
• Collaborate with other managers to ensure the success of shopping experience of the overall store.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Job description

Sainsbury's Cobham Store is recruiting an Online Manager to lead the in-store online picking and delivery team, ensuring a seamless, accurate and timely service for customers. The role is full time and involves early start shifts.

You will be a visible leader, coaching shoppers and drivers, collaborating with other managers to optimise the shopping experience, managing performance and scheduling, and ensuring KPI targets are met while maintaining safety and great service.