Online Assistant

TN United Kingdom; Tonbridge; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking enthusiastic Online Assistants to join their festive team. This role is perfect for those who enjoy a fast-paced environment and are dedicated to providing excellent customer service. As an Online Assistant, you will play a vital role in ensuring that online orders are accurately selected and delivered to customers. With opportunities for temporary and potentially permanent positions, this role offers a chance to thrive in a supportive and inclusive atmosphere. Join a team that values hard work and celebrates the joy of good food this holiday season!

Benefits

Nightshift premium

10% shopping discount

Free food and hot drinks

Generous holiday entitlement

Gym membership discounts

Family leave

Matching pension contributions

Share schemes

Wellbeing support

Qualifications

• Experience in customer service or retail is a plus.
• Ability to lift up to 15kg and work in a fast-paced environment.

Responsibilities

• Selecting quality products for customer orders on the shop floor.
• Processing orders and assisting with customer queries in the warehouse.

Skills

Customer Service

Attention to Detail

Comfort with Technology

Physical Fitness

Education

School Leaver

Job description

Join Our Team as an Online Assistant This Festive Season

Be our magic ingredient this Christmas as an Online Assistant, part of the team that picks and delivers online customer orders to their doorsteps. This fast-paced, hands-on role helps make good food joyful for our customers and spreads seasonal cheer.

As an Online Assistant, you might be on the shop floor selecting quality products, or supporting in our online warehouse by processing orders, assisting with customer queries, or working with our drivers to load vans for timely deliveries.

In any area, you'll take pride in doing the right thing for our customers and pay attention to detail. Comfort with new technology and physical activity, including lifting up to 15kg, is essential.

We are committed to being a fully inclusive retailer where our colleagues thrive and our customers love to shop. Many roles are temporary over the festive period, with potential for permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you.

Note: If shifts include hours before 6am or after 11pm, applicants must be at least 18 years old.

About Sainsbury's

We only recruit individuals who have passed the school leaver’s age. For details specific to your country, please visit our website.

Our Benefits Include:

• Nightshift premium of £2.45 per hour for hours between midnight and 5am (if applicable).
• 10% shopping discount after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, and at Argos on pay days.
• Free food and hot drinks in all stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, and retail vouchers.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7%.
• Sainsbury’s share schemes for purchasing shares at discounted prices.
• Wellbeing support through our Employee Assistance Programme.