Online Assistant

TN United Kingdom; Aylesford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as an Online Assistant this Christmas, where you'll play a key role in delivering joy to customers. This fast-paced position involves selecting high-quality products, assisting with online orders, and ensuring timely deliveries. Ideal for those eager to make a difference during the festive season, this role offers an inclusive environment and the chance to be part of a team that values customer satisfaction. With opportunities for both temporary and permanent positions, this is a great chance to contribute to a joyful shopping experience.

Benefits

Nightshift premium

10% discount at Sainsbury’s

Free food and hot drinks

Generous holiday entitlement

Discounts on gym memberships

Family leave

Matching pension contributions

Share schemes

Wellbeing support

Qualifications

• Must be at least 18 years old for shifts before 6am or after 11pm.
• Must have passed the school leaver’s age.

Responsibilities

• Select products for customer orders and assist with deliveries.
• Support customer queries and process orders at tills.

Skills

Attention to detail

Comfort with technology

Physical fitness (lifting 15kg)

Education

School leaver age

Job description

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Join Us as an Online Assistant this Christmas!

Be our magic ingredient this festive season by joining our team as an Online Assistant. In this role, you'll help pick and deliver online customer orders to their doorsteps, contributing to making good food joyful for our customers and spreading seasonal cheer. It's a fast-paced, hands-on role perfect for those eager to make a difference during the holiday season.

As an Online Assistant, you may be on the shop floor selecting the best quality products for customer orders, or working in our online warehouse supporting customer queries, processing orders at the tills, or assisting our online Drivers with loading vans to ensure timely deliveries.

In any area you work, you'll take pride in doing the right thing for our customers, with keen attention to detail. Comfort with new technology and being active, including lifting shopping containers up to 15kg, are important.

We are committed to helping our colleagues be their best in an inclusive environment where our customers love to shop and our team enjoys working!

Note: Many roles are temporary over the festive period, but there may be permanent opportunities. Please check the contract type and hours before applying to ensure the role suits you.

Eligibility: If shifts include hours before 6am or after 11pm, you must be at least 18 years old.

Minimum Requirements: You must have passed the school leaver’s age (check local regulations). For details, visit your country’s school leaver age information.

Benefits:

• Nightshift premium of £2.45 per hour for hours between midnight - 5am (where applicable).
• 10% discount after four weeks at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays at Sainsbury’s, and at Argos on paydays.
• Free food and hot drinks in stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, and retail vouchers.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7%.
• Sainsbury’s share schemes for discounted shares and salary-based share purchases.
• Wellbeing support through our Employee Assistance Programme.