Online Assistant

TN United Kingdom; Bracknell; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Online Assistant this festive season! In this dynamic role, you'll be pivotal in ensuring customers receive their orders with the utmost care and quality. Whether you're on the shop floor or in the online warehouse, your attention to detail and dedication will shine. Enjoy a market-leading pay rate, along with fantastic benefits like shopping discounts, generous holiday entitlements, and wellbeing support. This is a unique opportunity to contribute to joyful celebrations while working in a supportive and inclusive environment.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Shopping discounts

Family leave

Pension contributions

Share schemes

Wellbeing support

Qualifications

• Comfortable working with new technology.
• Ability to lift and move shopping containers up to 15kg.

Responsibilities

• Picking and delivering online customer orders.
• Supporting with customer queries and processing orders.

Skills

Attention to detail

Customer service

Technology comfort

Education

School leaver's age

Job description

Be our magic ingredient this Christmas as an Online Assistant by being part of the team that picks and delivers online customer orders to their doorsteps. This is a fast-paced, hands-on role, helping to make good food joyful to all our customers and deliver plenty of seasonal cheer. There’s no better time to join our team and help millions of customers prepare for their celebrations and join in the excitement of the festive season!

As an Online Assistant, you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for. Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills, and even working with our online drivers to load their vans so they’re ready to hit the road on time.

Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail. It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

Work abroad

We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you.

If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.

Sainsbury's will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country, please visit:

Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:

• Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
• Family leave – generous maternity and paternity leave.
• Pension – Sainsbury’s will match between 4-7% of your pension contributions.
• Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom