Online Assistant

TN United Kingdom; Salisbury; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a dynamic team as an Online Assistant this festive season and help deliver joy to customers. This role involves selecting quality products, processing orders, and ensuring customer satisfaction. Enjoy the festive spirit while staying active and engaged in a fast-paced environment. With opportunities for both temporary and permanent positions, this is a chance to be part of a fully inclusive retailer that values its employees. Embrace the excitement of the season and contribute to making celebrations memorable for millions.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Discounts on gym memberships

Family leave options

Pension scheme

Share schemes

Wellbeing support

Qualifications

• Ability to lift and move shopping containers up to 15kg.
• Experience in customer service or retail roles is a plus.

Responsibilities

• Select quality products for customer orders on the shop floor.
• Support customer queries and process orders in the online warehouse.

Skills

Attention to detail

Comfort with technology

Physical fitness

Education

School leaver’s age

Job description

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Join Our Team as an Online Assistant This Festive Season!

Be our magic ingredient this Christmas by becoming an Online Assistant. Join the team that picks and delivers online customer orders to their doorsteps. This fast-paced, hands-on role helps make good food joyful for our customers and spreads seasonal cheer. Now is the perfect time to join us and help millions of customers prepare for their celebrations and share in the festive excitement!

As an Online Assistant, you might be on the shop floor selecting the best quality products for customer orders, ensuring accuracy and care. Alternatively, you could work in our online warehouse supporting customer queries, processing orders at the tills, or collaborating with our online Drivers to load vans for timely deliveries.

In any role, you'll take pride in doing the right thing for our customers and have a keen eye for detail. Comfort with new technology and staying active—including lifting and moving shopping containers up to 15kg—is essential.

We are committed to helping everyone be their best and to being a fully inclusive retailer where our customers love to shop and our colleagues love to work!

Note: Many roles are temporary over the festive period, but some may be permanent. Please check the contract type and hours before applying to ensure the role suits you.

Eligibility: If shifts include hours before 6am or after 11pm, you must be at least 18 years old.

Sainsbury's recruits only those who have passed the school leaver’s age. To find out the school leaver’s age for your country, please visit:

Benefits of Working with Us

• Nightshift premium: an additional £2.45/hour for hours between midnight and 5am (where applicable).
• Discount card: 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s on Fridays and Saturdays, and at Argos on pay days.
• Free food and hot drinks in all our stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
• Family leave: maternity and paternity leave options.
• Pension scheme: Sainsbury’s matches 4-7% of your contributions.
• Sainsbury’s share schemes: buy shares at discounted prices and invest monthly from your gross salary.
• Wellbeing support: including free access to our Employee Assistance Programme, providing confidential support and guidance.