One Stop - Customer Service Assistant

TN United Kingdom; Exeter; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player seeks a Customer Service Assistant to enhance the shopping experience for local customers. In this engaging role, you will be the friendly face of the store, welcoming shoppers and helping them find what they need. Your passion for customer service will shine as you ensure the store is well-stocked and inviting. This position offers a variety of benefits, including discounts and flexible working arrangements, making it an exciting opportunity for those looking to make a positive impact in their community. Join a company that values its employees and fosters a culture of inclusivity and development.

Benefits

10% Discount in One Stop

10% Discount Tesco & Tesco Cafe

20% Discount on F&F Clothing

Discounted eye care through Vision Express

Driving Lesson Discount through RED

WeCare support service

Annual leave entitlement increases with length of service

Retirement Savings Plan

Life Assurance

Flexible working arrangements

Qualifications

• Excellent customer service skills are essential.
• Must be a team player and reliable.

Responsibilities

• Greet customers warmly and assist with their needs.
• Ensure the store is well-stocked and presentable.
• Work collaboratively with team members.

Skills

Customer Service

Team Player

Communication

Job description

One Stop - Customer Service Assistant, Exeter

Client:

Tesco

Location:

Exeter, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

84b548904607

Job Views:

7

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Responsibilities:

1. Greet each customer with a warm and friendly welcome
2. Listen to and talk with customers to find out what their needs are
3. Do your best to make sure the customer finds everything they want
4. Be passionate and knowledgeable about our products and services
5. Always be in store, on time, smartly dressed and ready to serve
6. Always think 25 when serving age restricted products
7. Work as part of a team to complete store duties

If this store has a post office local you will be required to complete a criminal record check to complete post office duties.

What's in it for you:

At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

1. 10% Discount in One Stop
2. 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
3. 20% Discount on F&F Clothing in Tesco Stores
4. 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
5. 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
6. Discounted eye care through Vision Express
7. A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
8. Driving Lesson Discount through RED
9. Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms and much more
10. Save as you earn scheme annual invitation
11. WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
12. Annual leave entitlement increases with length of service
13. Retirement Savings Plan
14. Life Assurance
15. Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns and staggered shift patterns.

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

Community Involvement:

As a convenience retailer, it’s really important to us that our stores and colleagues are truly embedded within the communities that we serve. Whether that’s fundraising for local charities and groups or for our charity partners – supporting those in need is at the heart of all we do.

Diversity & Inclusion at One Stop:

Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities and preferences of all of our colleagues. It’s a place where everyone is treated fairly and with respect.

Learning & Development at One Stop:

At One Stop our vision is create a learning culture where colleagues are learning every day. Whether you want to focus on your personal development, build confidence in your existing role or focus on growing your career, learning will help you to achieve your personal and professional goals.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit here.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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Created on 02/04/2025 by TN United Kingdom