One Stop - Customer Service Assistant

TN United Kingdom; Bridgwater; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Assistant in Bridgwater, where your passion for customer service will shine. In this role, you will engage with customers, ensuring they have a positive shopping experience while maintaining store presentation. With a commitment to community involvement and a focus on diversity, this position offers a unique opportunity to be part of a team that values collaboration and support. Enjoy various perks and discounts while contributing to a workplace that promotes learning and development. If you're ready to make a difference, this role is perfect for you!

Benefits

10% discount in One Stop

Discounts at Tesco & Tesco Cafe

20% discount on F&F Clothing

Discounted eye care

Driving Lesson Discount

Flexible working options

Annual leave increases with service length

Life Assurance

Retirement Savings Plan

WeCare support services

Qualifications

• Passionate about customer service and engaging with customers.
• Ability to maintain store presentation and stock levels.

Responsibilities

• Greet customers warmly and assist them in finding products.
• Maintain punctuality and smart appearance while serving customers.

Skills

Customer Service

Teamwork

Communication

Product Knowledge

Education

High School Diploma

Job description

Social network you want to login/join with:

One Stop - Customer Service Assistant, Bridgwater

Client: Tesco

Location: Bridgwater, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 1ba56bea341d

Job Views: 12

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community, our store colleagues bring this vision to life. In this role, you will greet customers warmly, engage to understand their needs, recommend products, and ensure a positive shopping experience.

You should be passionate about customer service, a team player, and maintain store presentation and stock levels. Additional responsibilities include:

• Greeting customers with a friendly welcome
• Listening to and assisting customers
• Ensuring customers find what they need
• Being knowledgeable about products and services
• Maintaining punctuality, smart appearance, and readiness to serve
• Thinking age-appropriately when serving age-restricted products
• Completing store duties as part of a team
• If applicable, passing a criminal record check for post office duties

Benefits:

We value our colleagues and offer benefits such as:

• 10% discount in One Stop
• 10% discount Tesco & Tesco Cafe (increased to 15% on certain weekends)
• 20% discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile, including Colleague Deals
• 20% off car, pet, and home insurance at Tesco Bank
• Discounted eye care through Vision Express
• Discounts at Tesco Pharmacy, including health checks and flu jabs
• Driving Lesson Discount through RED
• Exclusive deals with various retailers and services
• Save as you earn scheme
• WeCare support services
• Annual leave increases with service length
• Retirement Savings Plan
• Life Assurance
• Flexible working options

Community and Development:

Our roles support community involvement through charity fundraising and food donations. We promote diversity and inclusion, with networks supporting various groups. We are committed to learning and development, offering apprenticeships and internal programs.

About Us:

Our vision is to be every customer's favorite shopping destination, promoting responsible and sustainable business practices. We celebrate diversity and are committed to an inclusive workplace. We are moving towards a blended working model, combining office and remote work.

Note: Successful applicants will need to provide bank details on start date. We are an accessible employer, and support is available during the recruitment process.