One Stop - Customer Service Assistant

TN United Kingdom; Chippenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing the shopping experience for local customers. In this exciting role, you will engage warmly with shoppers, helping them find the products they need while ensuring a welcoming atmosphere. This position not only offers a chance to work in a dynamic team but also provides numerous benefits, including discounts at major retailers and a commitment to community involvement. If you are passionate about customer service and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

10% discount in One Stop

10% discount at Tesco & Tesco Cafe

20% discount on F&F Clothing

10% discount at Tesco Mobile

20% off car, pet, and home insurance

Discounted eye care

Discounts at Tesco Pharmacy

Driving lesson discounts

Exclusive deals via Colleague Deals

WeCare support services

Qualifications

• Passionate about customer service and team-oriented.
• Knowledgeable about product offerings and store presentation.

Responsibilities

• Greet customers and understand their shopping needs.
• Assist customers in finding products and ensure a great experience.

Skills

Customer Service

Teamwork

Communication

Attention to Detail

Education

High School Diploma

Job description

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Client:

Tesco

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

c9364a240b32

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community, our store colleagues bring this vision to life. In this role, you will warmly greet customers, engage with them to understand their shopping needs, sell suitable products, and ensure a great shopping experience.

You should be passionate about customer service, a team player, and attentive to store presentation, product availability, and services offered. Responsibilities include greeting customers, listening to their needs, assisting in finding products, being knowledgeable about our offerings, maintaining a professional appearance, and working as part of a team to complete store duties.

If the store has a Post Office Local, you will need to pass a financial and criminal background check to be eligible for this role.

What’s in it for you:

We offer various benefits, including:

• 10% discount in One Stop
• 10% discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
• 20% discount on F&F Clothing in Tesco Stores
• 10% discount at Tesco Mobile
• 20% off car, pet, and home insurance at Tesco Bank
• Discounted eye care through Vision Express
• Discounts at Tesco Pharmacy, including health checks and flu jabs
• Driving lesson discounts through RED
• Exclusive deals via Colleague Deals and Discounts
• Save as you earn scheme
• WeCare support services, including 24/7 online GP, mental health support, and more
• Annual leave increases with service length
• Retirement Savings Plan
• Life Assurance
• Flexible working arrangements

Our role also supports community involvement, diversity & inclusion, and learning & development initiatives, emphasizing our commitment to a supportive and inclusive workplace.

About us: Our vision at Tesco is to be every customer's favorite shopping destination, acting responsibly and sustainably. We value diversity and are committed to an accessible, inclusive recruitment process. We are moving towards a blended working week, combining office and remote work. Successful applicants will need to provide bank details on their start date.