Oncology Care Scheduler - Patient Access

Imperial College Healthcare NHS; London Borough of Hammersmith and Fulham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career development

Flexible working

Wellbeing programmes

Staff recognition scheme

Cycle to Work

Car lease schemes

Season ticket loan

Onsite leisure facilities

Job summary

Imperial College Healthcare NHS Trust is seeking an enthusiastic administrator to join the Oncology Administration team, providing full administrative support including a reception service for the chemotherapy day unit in London. The post is a substantive, full-time role of 37.5 hours per week, Monday to Friday 09:00-17:00, with at least one late shift 10:30-18:30.

You will organise workload and work closely with clinical colleagues to maintain service continuity for patients.

Qualifications

• Experience in busy patient-facing environments.

Responsibilities

• Greet patients and visitors to the unit in a professional manner.
• Book and cancel follow up appointments including blood tests.
• Book and cancel patient transport for future appointments on demand.
• Cancel appointments upon clinical request.
• Handle all paperwork associated with reception duties.
• Inform patients about seminars and conduct an audit.
• Ensure TCI's are recorded onto the system.
• Book chemotherapy appointments via Chemocare and reschedule as needed.
• Make reminder calls.
• Maintain accurate and timely data entry by deadline dates.
• Carry out other administrative duties as required.

Skills

Teamwork

Interpersonal skills

Communication skills

Tools

Chemocare

Job description

Imperial College Healthcare NHS Trust is seeking an enthusiastic administrator to join the Oncology Administration team, providing full administrative support including a reception service for the chemotherapy day unit in London. The post is a substantive, full-time role of 37.5 hours per week, Monday to Friday 09:00-17:00, with at least one late shift 10:30-18:30.

You will organise workload and work closely with clinical colleagues to maintain service continuity for patients.