Oncology Scheduler / Administrator

Imperial College Healthcare NHS; London Borough of Hammersmith and Fulham; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Career development

Flexible working

Wellbeing programmes

Staff recognition scheme

Cycle to Work

Car lease schemes

Season ticket loan

Onsite leisure facilities

Zusammenfassung

Imperial College Healthcare NHS Trust is seeking an enthusiastic administrator to join the Oncology Administration team, providing full administrative support including a reception service for the chemotherapy day unit in London. The post is a substantive, full-time role of 37.5 hours per week, Monday to Friday 09:00-17:00, with at least one late shift 10:30-18:30.

You will organise workload and work closely with clinical colleagues to maintain service continuity for patients.

Qualifikationen

• Experience in busy patient-facing environments.

Aufgaben

• Greet patients and visitors to the unit in a professional manner.
• Book and cancel follow up appointments including blood tests.
• Book and cancel patient transport for future appointments on demand.
• Cancel appointments upon clinical request.
• Handle all paperwork associated with reception duties.
• Inform patients about seminars and conduct an audit.
• Ensure TCI's are recorded onto the system.
• Book chemotherapy appointments via Chemocare and reschedule as needed.
• Make reminder calls.
• Maintain accurate and timely data entry by deadline dates.
• Carry out other administrative duties as required.

Kenntnisse

Teamwork

Interpersonal skills

Communication skills

Tools

Chemocare

Jobbeschreibung

We are currently looking to recruit an enthusiastic administrator to join our Oncology Administration team to provide full administrative support including a reception service for our chemotherapy day unit. The post holder will be expected to organise and prioritise their own workload and to work closely with clinical colleagues in order to ensure the continuity of service for our patients at all times. This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. You will have excellent team working, interpersonal and communication skills with the vision and enthusiasm to continually develop both yourself and the service. This post is asubstantiverole consisting of 37.5 hours per week. Monday to Friday 09:00 - 17:00 (with at least one day of working late shift of 10:30 - 18:30).

• Greet patients and visitors to the unit in a professional manner and in accordance with CPG and Trust policy.
• Book and cancel follow up appointments including blood tests.
• Book and cancel patient transport for future appointments on demand.
• Cancel appointments upon clinical request.
• Handle all paperwork associated with reception duties.
• Contact patients and inform about 'Maggie's seminars and conduct an audit.
• Ensure TCI's are recorded onto the system
• Booking chemotherapy appointments via Chemocare, rescheduling patients' appointments upon clinical requests
• Making reminder phone calls.
• Attention to detail, ensuring patient data is added onto the system by deadline dates.
• Any other administrative duties relating to role.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

• Benefits include career development, flexible working and wellbeing, staff recognition scheme.
• Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.

Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.