Oncology Scheduler & Admin — Flexible Hours

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

NHS pension

Cycle to Work

Season ticket loan

Onsite leisure facilities

Job summary

Imperial College Healthcare NHS Trust's Oncology Service is seeking a proactive Scheduler/Administrator to provide full administrative support in a busy patient-facing environment. You will greet patients, manage appointments, transport bookings, and handle reception duties to ensure smooth day-to-day operations.

The role requires excellent organisational, interpersonal and communication skills, with a patient-centred approach and the ability to prioritise workload.

Qualifications

• Experience in a busy patient-facing environment.
• Excellent team-working, interpersonal and communication skills.
• Ability to organise and prioritise workload in a fast-paced setting.

Responsibilities

• Greet patients and visitors professionally.
• Book and cancel follow-up appointments and tests.
• Arrange patient transport for appointments as needed.
• Cancel appointments on clinical request.
• Handle reception paperwork and data entry.
• Inform patients about seminars and conduct audits.
• Record TCIs in the system.
• Book chemotherapy appointments via Chemocare and reschedule as required.
• Maintain attention to detail and deadlines.
• Undertake other administrative duties as required.

Skills

Interpersonal skills

Communication

Organisational skills

Teamwork

Reception duties

Tools

Chemocare

Job description

Imperial College Healthcare NHS Trust's Oncology Service is seeking a proactive Scheduler/Administrator to provide full administrative support in a busy patient-facing environment. You will greet patients, manage appointments, transport bookings, and handle reception duties to ensure smooth day-to-day operations.

The role requires excellent organisational, interpersonal and communication skills, with a patient-centred approach and the ability to prioritise workload.