Chemotherapy Scheduler & Capacity Planner

The Royal Marsden NHS Foundation Trust; United Kingdom; On-site; GBP 21,000 - 31,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking an admin-focused role within the Cancer Services unit. You will manage appointments, scheduling and capacity, contact patients with information about their chemotherapy, and coordinate with clinical teams to prioritise new requests.

The position requires experience in healthcare, a patient-centered approach and a commitment to confidentiality, with the ability to work in a busy environment and meet tight deadlines.

Qualifications

• Good general education is required
• Desirable: ELC (European Computer Driving Licence) or equivalent
• Desirable: NVQ Customer Care

Responsibilities

• Deal with all new patient chemotherapy requests from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
• Liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience
• Liaise with the clinical teams and nursing staff to prioritise the scheduling of new requests.
• Schedule all chemotherapy treatment on the Medical Day Unit in line with local guidelines and protocols.
• Plan patient treatment and unit capacity efficiently, having consideration for factors such as nursing staff rota, pharmacy turnaround times and blood result availability

Skills

Teamwork

Patience

Customer care

Patient confidentiality

Computers

Deadline-driven

Education

Good general education

ELC or NVQ Customer Care

Job description

The Royal Marsden NHS Foundation Trust is seeking an admin-focused role within the Cancer Services unit. You will manage appointments, scheduling and capacity, contact patients with information about their chemotherapy, and coordinate with clinical teams to prioritise new requests.

The position requires experience in healthcare, a patient-centered approach and a commitment to confidentiality, with the ability to work in a busy environment and meet tight deadlines.