Onboarding & Compliance Coordinator

NEC Software Solutions; Hemel Hempstead; On-site; GBP 23,000 - 32,000; Full time

Job summary

NEC Software Solutions in Hemel Hempstead is seeking an onboarding administrator to drive a compliant, well-organised onboarding experience for all new starters across the UK and Ireland.

You will manage contracts, offer letters and onboarding documentation, coordinate pre-employment checks, health assessments, and system access while maintaining accurate records and responding to queries from hiring managers and new starters. A detail-focused, process-driven mindset is essential.

Qualifications

• Exceptional attention to detail and commitment to accuracy.
• Strong administrative and organisational skills.
• Ability to follow established processes and procedures consistently.
• Experience handling confidential and sensitive information with discretion.
• Strong written and verbal communication skills.
• Ability to prioritise competing tasks while maintaining high levels of accuracy.
• Confident using Microsoft Office applications, particularly Word and Excel.
• Experience maintaining records, spreadsheets and tracking documents.
• Comfortable working within a structured, process-driven environment.
• Team-oriented with a proactive and professional approach.

Responsibilities

• Act as the primary point of contact for onboarding-related queries from hiring managers and new starters.
• Manage the Onboarding inbox, ensuring queries are responded to promptly and accurately.
• Prepare and issue employment contracts, offer letters and onboarding documentation for new starters across the UK and Ireland.
• Review all documentation for accuracy, ensuring alignment with approved offers, company policies and regulatory requirements.
• Complete and monitor pre-employment screening checks, including Right to Work, DBS and Financial Probity checks through the Background Checking portal.
• Arrange occupational health assessments and track progress through to completion.
• Review vetting and occupational health reports, escalating any concerns in line with established procedures.
• Maintain accurate employee records and onboarding documentation throughout the recruitment lifecycle.
• Manage apprenticeship administration, including maintaining records within the Government Apprenticeship Service portal.
• Coordinate new starter system access by user accounts and email set-up.
• Create employee records and payroll numbers to support accurate payroll processing.
• Process DBS renewals and maintain appropriate tracking records.
• Produce onboarding reports and maintain weekly and monthly tracking spreadsheets for key stakeholders.
• Create, review and update standard operating procedures, guidance documents and FAQs to ensure processes remain accurate and up to date.
• Support internal audits and compliance reviews by maintaining organised and accurate records.
• Attend regular recruitment, vetting and supplier review meetings as required.

Skills

Attention to detail

Administrative skills

Process adherence

Confidentiality

Communication

Prioritisation

MS Office

Record keeping

Structured environment

Team player

Job description

NEC Software Solutions in Hemel Hempstead is seeking an onboarding administrator to drive a compliant, well-organised onboarding experience for all new starters across the UK and Ireland.

You will manage contracts, offer letters and onboarding documentation, coordinate pre-employment checks, health assessments, and system access while maintaining accurate records and responding to queries from hiring managers and new starters. A detail-focused, process-driven mindset is essential.