Onboard Host & Customer Service Specialist (Train Attendant)

SSP; Sheffield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Discounted meals

Award-winning training

Internal growth opportunities

Health and wellbeing support

Diversity & inclusion

Pension & life assurance

Cycle to work

28 days holiday

Rewards & recognition

Free return tickets

Job summary

Rail Gourmet UK is recruiting an On Board Host for East Midlands Trains at Sheffield Station. This is a full-time permanent role of 40 hours per week with varied shifts from 6 am to 10 pm, including some weekends.

Starting pay is £13.45 per hour plus commission. No experience is required as full training will be provided; join a premier catering and onboard services provider delivering First-Class service across the UK.

Qualifications

• No experience required; full training will be provided.
• Must be over 18 years old to perform certain tasks or shifts.

Responsibilities

• Provide in-seat trolley service on EMR trains, deliver outstanding customer service, manage stock and transactions.
• Travel on assigned trains, assist passengers, meet contractual sales targets, and support management initiatives.
• Accurately account for stock and transactions, adhere to hygiene and safety standards.

Skills

Customer service

Sales targets

Stock management

Tools

Cash handling

Job description

Rail Gourmet UK is recruiting an On Board Host for East Midlands Trains at Sheffield Station. This is a full-time permanent role of 40 hours per week with varied shifts from 6 am to 10 pm, including some weekends.

Starting pay is £13.45 per hour plus commission. No experience is required as full training will be provided; join a premier catering and onboard services provider delivering First-Class service across the UK.