On Board Host

SSP; Sheffield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Discounted meals

Award-winning training

Internal growth opportunities

Health and wellbeing support

Diversity & inclusion

Pension & life assurance

Cycle to work

28 days holiday

Rewards & recognition

Free return tickets

Job summary

Rail Gourmet UK is recruiting an On Board Host for East Midlands Trains at Sheffield Station. This is a full-time permanent role of 40 hours per week with varied shifts from 6 am to 10 pm, including some weekends.

Starting pay is £13.45 per hour plus commission. No experience is required as full training will be provided; join a premier catering and onboard services provider delivering First-Class service across the UK.

Qualifications

• No experience required; full training will be provided.
• Must be over 18 years old to perform certain tasks or shifts.

Responsibilities

• Provide in-seat trolley service on EMR trains, deliver outstanding customer service, manage stock and transactions.
• Travel on assigned trains, assist passengers, meet contractual sales targets, and support management initiatives.
• Accurately account for stock and transactions, adhere to hygiene and safety standards.

Skills

Customer service

Sales targets

Stock management

Tools

Cash handling

Job description

Join Rail Gourmet - Catered to You and Your Career!

Rail GourmetUK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.

Hours:Full Time Permanent (40 hours/week) Shifts:Varied between 6 am and 10.00 pm, including some weekends

Pay Rate: £13.45 per hour, plus commission.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.

REQUIREMENTS FOR ON BOARD HOST:

• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts

WHY JOIN US?

• Employee Discounts:Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
• 75% discounted mealduring work hours.
• Learn while you Earn: Access to award-winning training, apprenticeships and development.
• Internal Growth Opportunities:Build your career with us! 70% of our Managers are internal promotions.
• Employee rewards:Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
• Health and Wellbeing Support: Spectrum Life, flexible working, family-friendly leave.
• Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
• 28 days holiday pro rata, inclusive of Bank Holidays.
• Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
• 2 Free EMR return tickets per yearafter probation.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.