Onboard Guest Experience Host

Stena Line; Parkeston; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Concessionary travel

Rail discounts

Pension scheme

Life assurance

Wellbeing benefits

Maternity and paternity pay

Cycle to work

Employee assistance programme

Training & progression

Job summary

Stena Line in the United Kingdom is seeking onboard hospitality crew to deliver outstanding guest experiences across restaurants, bars, and shops aboard Britannia. You will join a tight-knit team, contribute to a safe and welcoming journey, and grow your skills at sea.

Experience at sea or hospitality helps, with strong multitasking, teamwork, and a positive attitude. The role offers extensive training, competitive benefits, and opportunities for progression within the company.

Qualifications

• Excellent guest service and hospitality skills.
• Ability to work across multiple onboard areas.
• Strong team collaboration and communication.
• Willingness to learn and adapt in a fast-paced environment.
• English language proficiency.

Responsibilities

• Support onboard hospitality operations across restaurants, bars, and shops.
• Maintain high standards of cleanliness and presentation.
• Collaborate with crew to deliver friendly, efficient service.
• Follow health, safety and maritime procedures.
• Deliver excellent customer service and ensure guest satisfaction.

Skills

Customer service

Teamwork

Multi-tasking

Attention to detail

English communication

Education

STCW Certification

Job description

Stena Line in the United Kingdom is seeking onboard hospitality crew to deliver outstanding guest experiences across restaurants, bars, and shops aboard Britannia. You will join a tight-knit team, contribute to a safe and welcoming journey, and grow your skills at sea.

Experience at sea or hospitality helps, with strong multitasking, teamwork, and a positive attitude. The role offers extensive training, competitive benefits, and opportunities for progression within the company.