On-Site Water Systems Engineer

Zipwater; Leighton Buzzard; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company van, Fuel cards and parking

PPE, Tools and company uniform

Flexible working schedule and overtime

Life assurance

Company Pension scheme

25 days annual leave + 8 statutory Hol

Employee rewards and discount platform

Enhanced maternity/paternity leave

Job summary

Zip Water is seeking a Field Engineer to work independently in the field services team, delivering world-class customer experience on every job and positively contributing to results. Training includes a dedicated 6-week City & Guilds induction and ongoing on-job development to master Zip solutions.

On-site visits involve promoting Zip products and HydroCare services, solving hydration requirements, and ensuring first-time fix rates while complying with safety standards; administration is

Qualifications

• Field engineers work independently in the field services team.
• 6-week induction programme plus ongoing on-job training.
• Promote Zip products and HydroCare services on-site.
• Focus on achieving first-time fix rate while following safety rules.
• Open to new ways of working whilst embracing new products.

Responsibilities

• Work independently in the field services team delivering world-class customer experience on every job.
• Complete the induction programme and ongoing on-job training to build expertise.
• Promote Zip products and HydroCare services by advising customers on best solutions.
• Strive for industry-leading first-time fix rate through repair and service of Zip products.
• Complete administration procedures in line with business requirements.

Skills

Technical understanding

Fault finding

Problem solving

Face-to-face customer service

UK driving license

Fault diagnostics

Open to new ways of working

Job description

Zip Water is seeking a Field Engineer to work independently in the field services team, delivering world-class customer experience on every job and positively contributing to results. Training includes a dedicated 6-week City & Guilds induction and ongoing on-job development to master Zip solutions.

On-site visits involve promoting Zip products and HydroCare services, solving hydration requirements, and ensuring first-time fix rates while complying with safety standards; administration is