On-Site Trust Services Liaison & Stakeholder Champion

NHS Professionals; Harlow; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave

Bank holidays

Employee discount schemes

Star of the Month vouchers

Pension up to 10%

Life Assurance

Group Income Protection

Wellbeing Programme

Employee Assistance Programme

Employee engagement & discounts

Job summary

NHS Professionals is seeking a Trust Services Partner in Harlow to deliver on-site customer support for ward managers and NHSP bank workers. You will resolve queries, provide expert guidance, and nurture relationships with ward staff to ensure satisfaction and service quality.

You will also represent NHSP during ward visits to attract new flexible workers, contributing to a positive candidate experience and trust with the NHS.

Qualifications

• Excellent communication and stakeholder relationship skills.
• Highly organised with strong diary management.
• Experience in fast-paced, demanding environments.
• Ability to manage multiple stakeholders and deliver service.

Responsibilities

• On-site customer support for ward managers and NHSP bank workers.
• Provide expert advice and guidance for query resolution.
• Visit wards to check ward manager and worker satisfaction.
• Promote NHSP to potential new workers during visits.

Skills

Strong communicator

Relationship building

Diary management

Organised

Stakeholder management

Customer service

Job description

NHS Professionals is seeking a Trust Services Partner in Harlow to deliver on-site customer support for ward managers and NHSP bank workers. You will resolve queries, provide expert guidance, and nurture relationships with ward staff to ensure satisfaction and service quality.

You will also represent NHSP during ward visits to attract new flexible workers, contributing to a positive candidate experience and trust with the NHS.