On-site Transport Supervisor - 24/7 Ops

FirstGroup; Ipswich; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual pay review

Health cover

Pension 5%

Employee discount

Life assurance

24/7 EAP

Gym membership discount

Descripción de la vacante

Specialist Passenger Solutions (SPS), a division of First Bus, is seeking a Supervisor to join on-site teams in Ipswich and Sizewell C. You will manage drivers, buses and passenger flow, schedule shifts, handle queries, and ensure safety and compliance across depots on a 24/7 operation.

We offer a competitive hourly rate of £18.71 plus overtime uplift, plus benefits and opportunities for development within SPS.

Formación

• PCV/Cat D Licence required.
• Confident with IT and able to use tracking systems.
• Experience in customer service or handling complaints.
• Willingness to work flexible 24/7 shifts.
• Full driving licence required.

Responsabilidades

• Promote safety and positive behaviour on-site.
• Manage daily scheduling, driver allocation, and vehicle issues.
• Handle customer queries and manage queues.
• Oversee bus stands and secure gate areas.
• Record passenger data and shift information accurately.
• Support SPS values and teamwork across all operations.
• Ensure compliance with company and safety standards.

Conocimientos

PCV/Cat D Licence

Full driving licence

Customer service experience

IT proficiency

Shift work 24/7

Descripción del empleo

Specialist Passenger Solutions (SPS), a division of First Bus, is seeking a Supervisor to join on-site teams in Ipswich and Sizewell C. You will manage drivers, buses and passenger flow, schedule shifts, handle queries, and ensure safety and compliance across depots on a 24/7 operation.

We offer a competitive hourly rate of £18.71 plus overtime uplift, plus benefits and opportunities for development within SPS.